We are seeking an experienced Subject Matter Expert (SME) to lead the implementation team for a large-scale Content Management and Digital Transformation Project.

The selected candidate will provide functional leadership, guide requirements and solution design, and ensure successful implementation across the following areas:

• Correspondence Management System

• Meeting Management System

• Task Management System

• Workflow design, optimization, and implementation

• Document Management System

• Integration with internal and external systems

• Data and document migration from legacy systems

Key Responsibilities

• Lead the functional implementation team throughout the project lifecycle.

• Engage with stakeholders to understand business requirements and operational challenges.

• Translate business needs into clear functional requirements, workflows, and implementation plans.

• Review and optimize existing procedures before system automation.

• Define correspondence, document, meeting, task, and workflow management processes.

• Coordinate with technical, integration, migration, and quality assurance teams.

• Support solution configuration, testing, user acceptance testing, training, and production rollout.

• Ensure that the implemented solution aligns with business objectives, governance requirements, and digital transformation goals.

• Identify implementation risks, functional gaps, and process improvement opportunities.

• Provide guidance to client representatives, project managers, business analysts, and implementation consultants.

Required Experience and Qualifications

• Strong practical experience in content management, enterprise document management, correspondence management, or digital transformation projects.

• Proven experience leading functional or implementation teams.

• Strong understanding of business process analysis and workflow design.

• Experience with system integration and migration from legacy platforms.

• Ability to communicate effectively with business users, senior management, and technical teams.

• Experience in requirements gathering, solution design, testing, training, and change management.

• Excellent analytical, documentation, facilitation, and stakeholder-management skills.

• Arabic and English communication skills are highly desirable.

Candidates with experience in government, large enterprises, regulated organizations, or enterprise-wide digital transformation programs will be given preference.