Cloud / DevOps Engineer

CloudSoftway is a cloud and AI engineering company serving international customers worldwide. Join our Technology

Delivery team to build modern platforms, automation, and AI-enabled solutions. Strong DevOps and systems

fundamentals matter most; AWS experience is useful but not required.

Why Join CloudSoftway

● Global work from Damascus: contribute to real production projects for international customers across different

countries and industries.

● Modern technology exposure: Kubernetes, GitOps, DevSecOps, infrastructure as code, observability, MLOps,

GenAI, LLM infrastructure, OpenAI APIs, Claude, and AI-assisted engineering.

● Structured growth: training and certification enablement, an online-learning subscription, mentoring, and

architecture reviews. No certification is required to join.

● Learn from a founding team with international experience in Germany and the UAE, including Mercedes-Benz,

Volkswagen, SAP, and Bosch; benefit from a competitive salary, performance bonus, and clear technical growth.

Infrastructure and Project Delivery

● Design and operate reliable Linux and cloud platforms covering networking, identity and access, compute,

storage, databases, backup, and observability.

● Deliver assessments, migrations, modernisation, and production-readiness work; automate infrastructure and

configuration using Terraform, OpenTofu, Ansible, and Git-based change control.

DevOps, GitOps and Platform Engineering

● Build and improve CI/CD pipelines using GitHub Actions, GitLab CI, Jenkins, or similar tools; automate build,

test, release, and rollback workflows.

● Deploy and operate Docker and Kubernetes workloads, including Helm, ingress, secrets, configuration, scaling,

upgrades, and cluster troubleshooting.

● Apply GitOps practices using Argo CD, Flux, or similar tools, with Git as the source of truth and pull-requestbased changes.

● Implement monitoring, logging, and alerting; investigate incidents and turn recurring problems into automation

and practical runbooks.

Customer and Team Ownership

● Work directly with customers: lead technical sessions, explain trade-offs, report progress, raise risks early, and

prepare clear implementation and handover documentation.

● Own work end to end, collaborate with architects, delivery engineers, Managed Services, and Presales, and join

scheduled support or on-call coverage when required.

Requirements

● Practical written and spoken English for technical discussions, documentation, and day-to-day customer

communication. Clear communication matters more than perfect fluency.

● Hands-on experience in DevOps, Linux/system administration, platform engineering, SRE, or infrastructure

operations. We value demonstrated capability over a fixed number of years.

● Strong Linux systems administration and networking fundamentals: services, permissions, processes, storage,

TCP/IP, DNS, routing, TLS, firewalls, and load balancing.

● Practical experience with Git, CI/CD, scripting in Bash or Python, and infrastructure or configuration automation.

● Working experience with containers and Kubernetes; strong ownership, documentation, and teamwork; able to

troubleshoot deployments and clusters, manage parallel assignments, and work hybrid from our Damascus office.

Nice to Have

● Exposure to AWS, Azure, or Google Cloud, especially networking, identity, compute, storage, monitoring, or

managed Kubernetes.

● Experience with Argo CD, Flux, Helm, Prometheus, Grafana, New Relic, ELK/OpenSearch, customer migrations,

security hardening, disaster recovery, or managed services.