Employment: Full-time
Language: Fluent spoken and written English required

We are seeking a proactive, organized, and results driven Marketing Operations Manager to oversee daily marketing execution across our websites, social media, and retail channels. This person will coordinate internal teams, influencers, and external agencies, ensuring campaigns launch on time, content stays fresh, and marketing activities deliver measurable results. The ideal candidate actively identifies gaps, recommends improvements, and follows through until work is completed.

Key Responsibilities

• Own marketing and content calendars, coordinating campaigns, product launches, promotions, and deliverables across channels.

• Manage outside marketing teams and agencies through clear briefs, deadlines, quality standards, and performance expectations; address missed commitments and track corrective actions.

• Regularly review websites, social media, online marketplaces, and retail promotions for accuracy, relevance, consistent messaging, and customer experience.

• Plan and maintain engaging promotions; monitor results and recommend adjustments to offers, messaging, product selection, and creative content.

• Check that promotions work correctly from advertisement through product page, cart, and checkout, with clear terms and accurate pricing.

• Coordinate content refreshes with creators and agencies to address outdated assets, repetitive messaging, and underperforming campaigns.

• Coordinate with sales, inventory, and customer service teams to align campaigns with product availability and customer feedback.

Required Qualifications

• At least 3+ years of experience in marketing operations, e-commerce marketing, and campaign management, including agency coordination.

• Proven ability to manage multiple campaigns, hold teams accountable, and drive projects to completion.

• Strong analytical skills and experience translating marketing data into practical improvements.

• Familiarity with Shopify or similar platforms, marketing analytics, social media reporting, and project management tools.

• Understanding of promotional strategy, customer journeys, influencer marketing, and content performance.

• Excellent attention to detail, commercial judgment, and independent problem-solving.

• Fluent spoken and written English and availability for agreed working-hour overlap with the U.S. team.