About The Role

The Program Manager – Employer Relations will lead employer engagement and activation efforts, with a strong focus on driving hiring outcomes.

This is a conversion-driven role at the intersection of partnerships, recruitment, and program delivery.

You will own the full employer journey:
Outreach Onboarding Opportunity Creation Matching Hiring Retention

Key Responsibilities

Employer Acquisition & Activation

• Identify and engage employers across GCC, Syria, and global markets
• Build and manage a structured employer pipeline
• Convert interest into active hiring engagement
• Position SYNC as a trusted hiring partner

Employer Relationship Management

• Act as the main point of contact for employers
• Build strong relationships with hiring managers and decision-makers
• Translate employer needs into hiring opportunities
• Ensure a high-quality employer experience

Job Pipeline & Hiring Outcomes

• Align with recruitment team on role requirements
• Ensure timely candidate delivery and shortlisting
• Track and optimize hiring funnel metrics:
  • Roles opened
  • CVs shared
  • Interviews conducted
  • Hires completed
• Identify bottlenecks and improve processes

Program Design & Employer Experience

• Lead employer-facing initiatives such as:
  • Talent Arena (virtual & in-person)
  • Employer roundtables
  • Hiring campaigns linked to SYNC events
• Ensure employer participation leads to actual hiring

Ecosystem & Partnerships

• Build partnerships with employer networks and industry groups
• Collaborate with recruitment partners
• Expand employer reach and hiring opportunities

Data, Reporting & Insights

• Maintain structured employer data (Manatal)
• Track and report on pipeline, hiring activity, and conversions
• Use insights to improve strategy and performance

Success Metrics (KPIs)

• Growth in active employers
• Number of job opportunities created
• Number of successful hires
• Employer retention and repeat hiring

Qualifications

• Bachelor's degree in Business, HR, Communications, or related field (Master's is a plus)
• 2–5 years of experience in recruitment, business development, or similar
• Experience in the GCC (tech ecosystem preferred)
• Understanding of recruitment pipelines and hiring processes
• Strong communication and stakeholder management skills
• Ability to manage multiple pipelines in a fast-paced environment
• Strong problem-solving skills and attention to detail
• Excellent English communication skills

Work Structure


• Full Time - Remote
• Location: GCC (RYD preferred)